I, Rosemary Nicholls, respects your privacy and am committed to protecting your personal data. This privacy notice will tell you how I look after your personal data when you visit my website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
1. Important information
Purpose of this privacy notice
This privacy notice gives you information on how rosemarynicholls.co.uk collects and processes your personal data through your use of this website, including any data you may provide through this website.
It’s important that you read this privacy notice so that you’re fully aware of how and why I am using your data.
I, Rosemary Nicholls, am the controller and responsible for your personal data.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact me.
Name: Rosemary Nicholls
Telephone number: 07710 498 995
Address: Bellamy House, Bellamy Lane, Salisbury, Wiltshire, SP1 2SP, UK.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). I would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact me in the first instance.
Changes to the privacy notice and your duty to inform us of changes
It’s important that the personal data I hold about you is accurate and current. Please let me know if your personal data changes.
I reserve the right to amend this privacy notice from time to time without prior notice. Please check my website regularly for any amendments.
This website may include links to third-party websites. I don’t control these third-party websites and am not responsible for their privacy notices or statements. When you leave my website, I encourage you to read the privacy notice of every website you visit.
2. The data collected about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It doesn’t include data where the identity has been removed (anonymous data).
I will only collect basic contact details and information via my website as necessary to allow me to contact you and arrange appointments. During the course of my work, I may attain potentially sensitive information about your health. I will only use this information for work purposes in order to provide my services as a professional carer / companion.
I don’t keep a written record of your health details.
If you fail to provide personal data
If you choose not to share relevant information about your health and well being with me, this might affect the amount and quality of care I am able to give you, as I will not be able to assess your needs fully.
3. How is your personal data collected?
I collect data from you through:
Direct interactions. You may give me your identity and contact data by corresponding with me by post, phone, email or otherwise. This includes personal data you provide when you:
enquire about my services
when using my services or giving me some feedback.
Automated technologies or interactions. As you interact with the website, it may automatically collect browsing actions and patterns. It collects this personal data by using cookies and other similar technologies.
Third parties. I may receive personal data about you from a third party in the course of a referral or when you are using my services from a health care professional or public body.
4. How is your personal data used?
I’ll only hold and use your information so I can give you the best possible care and support.
In order to give professional care, I may need to ask you, or you may choose to, share information about your health. Any health related information which you consent to share with me, I’ll only use in the course of my work to provide you with the best possible support.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. The information collected through cookies usually includes, IP address, details of the pages you visit and general details about the type of computer used. This information is not used to identify individuals.
5. Disclosures of your personal data
I may have to share your personal data in exceptional circumstances with professional advisers, relatives, health care professionals and / or solicitors - if so, I won't do so without your consent.
6. International transfers
I don’t and won’t transfer your personal data outside the European Economic Area (EEA).
7. Data security
I’ve put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
I can move your information between computers and IT systems as long as your details are protected from being seen by others.
I have procedures in place to deal with any suspected personal data breach and will let you know – and any applicable regulator, where I’m legally required to do so.
8. Data retention
How long will you use my personal data for?
I’ll only retain your personal data for as long as necessary to fulfil the purposes I collected it for while using my services. I will retain it after that for a reasonable time, including for satisfying any legal or reporting requirements.
In some circumstances you can ask me to delete your data: see request erasure below for further information.
9. Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
You have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This means you can ask to receive a copy of the personal data I hold about you and you can verify it.
Request correction of the personal data that I hold about you. This means you can make changes to your personal information if it’s incorrect, incomplete or out of date.
Request erasure of your personal data. You can request any information I may hold about you to be erased.
Request restriction of processing of your personal data. You have the right to request limits on how your personal information is used.
Request the transfer of your personal data to you or to a third party. I can provide to you, or a third party you have chosen, a copy of your personal information held electronically so you can reuse it in other systems.
I do not use or rely on automated decision making.